Private but Present: How to Be Supportive Without Overstepping in High-Profile Homes By Nancy Vitolo

Finding the Balance One of the trickiest—and most important—parts of working in a high-profile household is knowing how to walk the fine line between being helpful and being too present. As a House Manager, I’m expected to know everything that’s going on, anticipate needs, and keep the home running smoothly. But I also need to […]
The Invisible Backbone: What It Really Takes to Keep a Luxury Household Running Smoothly By Nancy Vitolo

It’s Not Just a Job—It’s a Lifestyle After over two decades working as a House Manager for high-profile households, I’ve learned that the real work of running a luxury home doesn’t happen in the spotlight. It happens quietly, behind the scenes—early in the morning, late at night, and often when no one’s watching. I like […]
From Dinner Parties to Fundraisers: How House Managers Create Memorable Private Events By Nancy Vitolo

More Than a Host – A Behind-the-Scenes Orchestrator When people attend a beautifully planned dinner party or an elegant charity fundraiser at a private home, they often walk away talking about the food, the décor, the music, and how “effortless” it all felt. What they rarely see is the person working quietly behind the scenes […]
No is Not an Option: Creative Problem-Solving in the World of Luxury Home Management By Nancy Vitolo

The House Never Sleeps Being a House Manager in the world of luxury home management means one thing above all else: the house never sleeps, and neither do you. It’s a 24/7 job that demands quick thinking, calm under pressure, and most importantly—solutions. Not tomorrow. Not later. Now. For over 20 years, I’ve worked behind […]